Frequently Asked Questions

You can save by packing ahead of time, disassembling furniture, and having everything ready to go when the movers arrive.

You can save by packing ahead of time, disassembling furniture, and having everything ready to go when the movers arrive.

We currently specialize in local moves within the Austin, Texas metropolitan area. For long-distance moves, feel free to reach out—we’ll let you know if we can help.

Our hourly rate includes the moving crew, truck, basic tools, dollies, and protective gear like moving blankets and shrink wrap.

We accept credit/debit cards, Venmo, Zelle, and cash. Payment is due at the end of your move.

Some moves may require a small deposit to hold your time slot. If you need to cancel or reschedule, just give us 24 hours’ notice.

Yes—light, non-breakable items like clothing can usually stay in drawers. We'll let you know if anything needs to be removed for safety.

The clock starts when we arrive at your location and stops once the move is complete.

We have a two-hour minimum for all moves, including drive time.

Payment is collected once your move is complete and you’re satisfied with the service.

Absolutely. We offer labor-only services for loading or unloading your rental truck, trailer, or portable storage unit.

Yes—we offer both full-service packing and packing materials like boxes, tape, and bubble wrap if needed.

Yes, we can safely remove your TV from the wall. Mounting at the new location may depend on wall type—ask us for details.

We’ll help you figure that out based on the size of your home and how much you're moving.

Not always. In most cases, we can give you an accurate estimate with a quick phone call or by reviewing a photo or inventory list.

Yes, we’ll disassemble and reassemble beds. Appliance hookups vary—ask us in advance so we can come prepared.

We take great care with your belongings. If something does get damaged, we’ll work with you to resolve it fairly.

We move rain or shine and take extra precautions to protect your items in bad weather. If conditions are unsafe, we’ll contact you to reschedule.

Label every box by room, keep heavy items in small boxes, and pack essentials separately. We also offer professional packing services to save you time.

Time, distance, stairs, elevators, long carries, and how prepared you are can all impact the final cost.